Description
About Us
At Charity Link, were passionate about making a difference. As a growing, purpose-driven organisation, we work with some of the UKs best-known charities, supporting them through high-quality fundraising. Our people are at the heart of everything we doand thats where you come in.
The Role
Were looking for an experienced and hands-on HR Manager. This is a pivotal role combining strategic oversight with operational delivery, supporting both our field-based fundraising teams and head office staff.
Youll initially manage one HR Field Advisor (HRFA), while also covering a second HRFA role during a maternity leave period (Sept 2026 Sept 2027). Longer term, youll lead a fully resourced HR team.
Youll also take ownership of our Learning & Development functionwhich is delivering induction training to around 200 new fundraisers each year and shaping wider training and leadership development initiatives.
This is a role for someone who thrives on variety, enjoys rolling up their sleeves, and wants to make a real impact in a dynamic organisation.
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Key Responsibilities
HR Leadership & Delivery
Lead and develop the HR function to deliver responsive, accurate and timely support (RAPT)
Act as the main point of contact for all HR matters
Support managers and employees across field and head office
Operational HR (Hands-on)
Act as a HR Field Advisor, including:
o Supporting field managers through meetings and 1:1's
o Managing absence, sickness and employee queries
o Overseeing holiday systems and HR inbox
o Conducting exit interviews to reduce attrition
o Maintaining HR records and processes
Employee Relations & Compliance
Advise and coach managers on disciplinary, grievance, performance and absence matters
Ensure fair, consistent and legally compliant case management
Support best practice and regulatory compliance across the business
People Strategy & Culture
Drive initiatives to enhance culture, engagement, wellbeing, mental health and EDI
Help build a positive, inclusive and high-performing environment
Learning & Development
Oversee training programmes for new fundraisers
Develop and deliver internal training for field and head office teams
Support leadership development across the organisation
Performance & Organisational Development
Partner with senior leaders on performance management and objective setting
Identify opportunities to improve organisational effectiveness
Support development of HR systems, policies and processes
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About You
Youre an experienced HR professional who combines strategic thinking with a hands-on approach.
Experience
Proven experience working with senior managers, ideally in sales or field-based environments
Strong background in Learning & Development
Experience leading and motivating teams
Comfortable working collaboratively with senior stakeholders
Skills & Knowledge
Up-to-date knowledge of UK employment law
Strong influencing and communication skills
Able to handle complex and sensitive issues with pace and accuracy
Highly organised with strong attention to detail
Approach
Positive, pragmatic and solutions-focused
Calm under pressure and adaptable to change
Willing to get stuck in and support operational delivery
Service-oriented, with a genuine focus on supporting people
Additional Requirements
Full UK driving licence and access to a car
Qualifications
CIPD Chartered Member (desirable)
Degree or equivalent (desirable)
This is a hybrid role with 1-2 days in our office per week.
At Charity Link, we believe that diverse teams drive stronger results, foster innovation, and create a more inclusive world. We are committed to building a workforce that reflects the communities we serve and ensuring that everyoneregardless of background, identity, or lived experiencefeels valued, respected, and empowered to thrive.
Equity and fairness are at the heart of our recruitment process. We actively seek to remove barriers, challenge bias, and provide equal opportunities for all candidates.
